Terms & Conditions
Effective Date: January 2025
Welcome to Body Beautiful Day Spa + Salon! By using our website (bodybeautifulspa.ca) and booking our services, you agree to the following terms and conditions. Please read them carefully.
Appointments and Cancellations:
- To book an appointment, you must provide accurate personal information.
- Appointments cancelled or significantly altered within 24 hours (or 48 hours for bundles) will incur a 50% charge of the scheduled service.
- For spa bundles and large bookings, a credit card is required to secure your reservation through a secure form.
- As a small business, last-minute cancellations, no-shows, and significant changes greatly impact our schedule. Repeat no-shows or missed appointments may require full payment at the time of booking.
- Please arrive on time for your appointment. Late arrivals may result in a shortened service, with full charges applied, to avoid inconveniencing other guests. If you’re running late, let us know, and we’ll do our best to accommodate you.
Online Bookings:
- Online bookings are subject to availability.
- You will receive a confirmation email or text once your appointment is confirmed. If you do not receive a notification of acceptance, please call us at 905-727-2332 to confirm.
Pricing and Payments:
- Prices for our services are listed on our website and are subject to change without notice.
- Payments for services are due at the time of your appointment.
- We accept various forms of payment, including credit cards (Visa, Mastercard or Amex), debit cards, and cash.
- We do not offer refunds – if there’s an issue with your product or service, please reach out to us and we will do what we can to fix.
Gift Cards and Promotions:
- Promotional offers cannot be combined unless stated otherwise.
- Gift cards are non-refundable and cannot be exchanged for cash.
- Body Beautiful Day Spa + Salon is not responsible for lost or stolen certificates. Gift certificates should be treated as cash.
- Gift cards are not accepted for cosmetic injection services and semi-permanent makeup.
- SPECIAL NOTE regarding gift cards sold prior to May 2024: Body Beautiful Day Spa + Salon has recently come under new ownership and is no longer Body Beautiful by Harmonious Minds. As a courtesy we have accepted gift cards from the previous company for the past 7 months and we will continue to honour the previous company’s gift cards going back to 2023 with the following condition:
All gift cards purchased from Body Beautiful by Harmonious Minds between January 1, 2023 – April 30, 2024 will be honoured at full value ONLY if you spend an equal amount or more on additional product or services (this can include a new gift card). - Please note gift cards purchased prior to 2023 will no longer be accepted.
Health and Safety:
- Please inform us of any medical conditions, allergies, or special needs prior to your appointment.
- We reserve the right to refuse service if a client’s health condition poses a risk.
Personal Belongings:
- We are not responsible for lost, damaged, or stolen personal items.
Website Use:
- By using our website, you agree not to misuse any content, images, or information provided.
- We reserve the right to modify or discontinue any part of our website without prior notice.
Liability:
- Body Beautiful Day Spa + Salon is not liable for any injuries, reactions, or dissatisfaction resulting from our services, except in cases of proven negligence.
Changes to Terms and Conditions:
- We may update these terms and conditions at any time. Changes will be posted on this page with a revised effective date.
Contact Us:
If you have any questions or concerns about these terms and conditions, please contact us at:
Body Beautiful Day Spa + Salon 2 Orchard Heights Blvd, Unit 34, Aurora, ON
Call: 905-727-2332
Text: 1-866-353-8889
Thank you for choosing Body Beautiful Day Spa + Salon. We look forward to providing you with exceptional service!